Junior CRM Manager
Company Description
We are SkillOnNet, leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and sustainability, and we are trying to revolutionise our industry for the benefit of our players, ourselves, and the entertainment industry as a whole.
Job Description
The CRM department is expanding and actively seeking a Junior CRM Manager to join our team. You will be responsible for overseeing designated market(s), driving CRM projects, fostering collaboration across departments, and ensuring compliance with industry regulations. We are looking for someone with outstanding organizational, communication, and problem-solving skills, ready to thrive in a dynamic environment and play a pivotal role in our team's success.
Responsibilities include:
- Manage production of CRM plans in accordance with Company’s planning process.
- Strategize, communicate, execute, test, and evaluate various CRM projects.
- Report progress of your CRM efforts to the management and other departments.
- Assist in prioritizing projects to ensure business critical deadlines are always met as a priority.
- Work closely with internal company departments to ensure alignment on communication and events performed globally.
- Liaise frequently with the marketing, tech, product, analytics and copywriter teams to design marketing initiatives and test new innovative ideas to increase the number and value of customers.
- Ensure compliance with regulations and legislations applied in the iGaming industry.
- Drive to own and execute projects together with an ambitious team.
- Hands-on, proactive, and ready to perform other tasks as assigned when needed.
What we are looking for:
- Excellent organizational skills and superb attention to details.
- Understanding of customer relationship management theory and practice.
- Excellent communication skills, written and verbal.
- Ability to function as a self-starter with an emphasis on getting things done.
- Ability to take full ownership of projects, from start to finish.
- Must be able to work under pressure in fast paced environment.
- Ability to problem solve and adapt to changing business requirements.
- Strong interpersonal skills with the ability to build relationships across Departments and remote offices.
- Extensive knowledge of MS Office tools.
What's in it for YOU?
- Excellent work environment
- Attractive salary package
- Annual Bonus
- Monetary vouchers on Birthdays and other special occasions
- Fully equipped kitchen and in-house entertaining space
- Options to enrol in Company's medical insurance plan
- Possibilities to enrol in Company's pension plan
- Exciting company activities including monthly lunches, corporate gatherings, an intercompany
- football team, competitions, and many other activities.
- A chance to advance professionally inside one of the world's largest iGaming organisations.
What Life at SkillOnNet is like!
SkillOnNet is a firm believer in putting people first and our “family oriented” multinational culture is what drives us. We care and focus on our staff and ensure that you are provided with the most relevant and valuable tools, privileges and amenities.
- Department
- CRM
- Role
- Junior CRM Account Manager
- Locations
- Cyprus
About SkillOnNet
How it all started
Founded in 2005, we have steadily grown both our product portfolio and our reputation, having developed and delivered cutting-edge casino software for numerous successful online casino brands.